Wednesday 3 April: Afternoon session

Game-changing conversations that change lives.

Session Sponsor

The Resolution Centre

Speaker Sponsor

Problem Resolutions Ltd.

A focus on human factors related to achieving game-changing outcomes for all enterprises including Hospital and Health, Education, Infrastructure and wider public services, politics, family and private enterprises of all sizes.

In this session, we’re looking at the transformational process that change attitudes and behaviours that impact mental health, well-being, performance and organisational outcomes.


14:00 – 14:10 Welcome and host: Clair Cousins, The Resolution Centre

14:10 – 14:20 Keynote speaker: Charlotte Valeur, Institute of Directors

14:20 – 15:05 Team leadership and mediation: Debs O’Dea, Problem Resolutions Ltd

15:05 – 15:30 Coffee break

15:30 – 16:15 What about the Board?: Howard Le Cornu, CEO The Resolution Centre 

16:15-1630: The Client Perspective: Stacy Bell, Senior Sister HSSD

16:15 – 17:00 Panel and Q&A Session: compèred by Douglas Melville, Channel Islands Financial Ombudsman

Panel Members: Debs O’Dea, Howard Le Cornu, Mark Wickman and Stacy Bell